Procurement and supplier relationship management. Negotiation skills

Duration 2 days

The seminar can be held online on the official International Business Academy platform. On completion of the training you will be given a link to the recording, which will be available for one month.
*dates are subject to additional confirmation

Seminar dates

Schedule: 10:00 to 17:30
Cost 296 500 tenge

excluding VAT

* VAT of 16% will be added to the invoice

The price includes:

  • Seminar
  • Exclusive handout materials
  • IBA certificates
  • Notepads, pens
  • Lunches and 2 coffee breaks
Register

Teaching methods:

Lectures: Theoretical foundations of procurement and supply chain management.

Practical assignments: Solving cases, developing strategies, data analysis.

Group discussions: Exchange of experience, working out joint solutions.

Master classes: Demonstration of practical techniques and methods.

Presentations

Video materials.

Learning outcomes:

— Increased procurement efficiency: lower costs, better quality of goods and services, optimised processes

— Stronger supplier relationships: developing long-term partnerships, increased loyalty

— Developed negotiation skills: self-confidence, the ability to reach favourable agreements

— Increased competitiveness of the company: supply chain optimisation, lower costs

Key Account Manager

Natalya Batukhtina
ns@iba.kz +7 702 777 44 11 WhatsApp

Key Account Manager

Юлия Копцева
manager@iba.kz +7 702 777 44 11 WhatsApp
Seminar programme Download programme as PDF
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Programme

Day 1

Part 1. Managing procurement and supplier relationships

1. The essence of the supply chain management concept and the role of procurement in achieving the company's competitiveness, the main advantages of implementing the basic principles of the concept. Foreign experience, best cases from world practice

2. Strategic and tactical procurement tasks within the supply chain management concept

3. Modern and traditional approaches to procurement management, building relationships with suppliers. Solving business cases from current practice

4. Objects of procurement activity

5. Managing order procedures

6. ABC and XYZ analysis of suppliers. Solving business cases

7. Types of procurement strategies, elements

8. Financial leverage in procurement, the main drivers of achieving strategic goals

9. Main approaches to «Make or Buy» decisions, outsourcing/ insourcing, the break-even model, evaluating investment in major purchases. Solving business cases from current practice

10. The scoring method, multi-criteria systems analysis. Solving business cases from current practice

11. Automating procurement. Modern IT technologies

Part 2

Effective negotiation

12. Psychological characteristics of the Procurement Manager's personality, taking into account the specifics of procurement

13. Competencies of the buyer (procurement manager). The ideal buyer: who are they? Identifying weaknesses to develop and strengths to build on

14. Identifying internal personal factors that limit effectiveness (prejudices, complexes, stereotypes, attitudes), open us up to manipulation and lead to poor terms

15. Workshop: «Exploring your own limiting prejudices about effective negotiations with suppliers»

16. Negotiating with suppliers

17. Preparing for negotiations

— Key points of preparing for procurement negotiations

— Formulating the goal and objectives of the negotiations

— Structure and main stages of negotiation planning; Developing the negotiation plan

— Developing the strategy and tactics for achieving the negotiation goal, taking your company's strengths into account

— Psychological types of negotiators. Ways of identifying them. Express diagnosis of the opponent

— Factors to take into account in your behaviour to succeed in negotiations with different psychological types of opponent

— Typical mistakes in negotiations

Day 2

1. Workshop: «Preparing for negotiations»

2. Strategies for negotiating with suppliers

3. Positional negotiation: «Hard style», «Soft style» — essence, actions, result. Pros and cons

4. The strategies «win-lose», «lose-win», «lose-lose», «win-win» (Win-Win)

5. Advantages, disadvantages and «pitfalls» of each strategy

6. Determining the authority and decision-making zone of the supplier's representative

7. Choosing the optimal role in negotiations with a stronger or more aggressive opponent

8. Golden rules of the procurement manager

9. Subjects of negotiation with suppliers

10. The buyer's map

11. Negotiating with difficult suppliers

12. Zones of interest

13. Classic mistakes in procurement negotiations

14. Methods and approaches for obtaining the best offer

15. Techniques for countering price increases

16. Ways of improving delivery terms

17. Cost calculation, building cost-breakdown models

18. Solving business cases

All areas