Logistics Director, head of digital project development, business trainer and supply chain management consultant, member of the Project Association, member of the Council of Supply Chain Professionals
More than 20 years of experience in logistics, supply chain management and business consulting
Successfully delivered projects implementing ERP, CRM, SRM, TMS, WMS, YMS and TOS — systems for automating logistics business processes
Launched and organised the operation of 9 startup projects — large logistics centres with storage areas of more than 30,000 sq m
Master's degree from the National Research University Higher School of Economics, Moscow, programme "Strategic Supply Chain Management"
Main business training topics
Digital transformation and delivering IT projects in supply chains and logistics
Supply: procurement management, supplier relationships and effective negotiation
Claims handling, implementing ISO 10002-2020 "Quality Management
Customer Satisfaction. Guidelines for Complaints Handling in Organisations"
Transport logistics in trading and manufacturing companies
Sea multimodal freight transport
Building an effective motivation and controlling system
Effective sales of logistics services and quality management
Practical experience
2022 — Digital Transformation Director at a large logistics holding
2017 — 2022 — Director of the Logistics Department of an international industrial company
2016 — 2017 — Head of domestic Russian service
2012 — 2016 — Development Director
2008 — 2012 — Head of the Logistics Department
2006 — 2008 — Head of rail transport
Education
2020 — Certified specialist of A. Kozlova's original programme "Negotiation Management"
2019 — Project Management Institute, certificate "Project management 2.0"
2019 — SYNERGY Business School, certificate of A. Fridman's original programme "Developing Management Competence"
2018 — KIT-MEDIA, certificate of A. Fridman's original programme "Professional Planning for Regular Management"
2018 — ADI LLC, advanced training course "Specifics of Foreign Economic Activity"
2017 — Bauman University, advanced training course "Foreign Economic Activity, Customs Management"
2017 — St. Petersburg Electrotechnical University LETI, advanced training course "RFID — Technologies and Their Application in Logistics"
2014 — 2017 — National Research University Higher School of Economics, master's programme "Strategic Supply Chain Management"
1998 — 2005 — Higher medical education
PROFESSIONAL COMPETENCIES
Planning functions
Logistics network design, re-engineering, strategic planning
Management functions
Managing projects related to the automation of logistics business processes
Managing logistics business processes: procurement, warehousing and transport logistics
Managing warehouse processes, multimodal freight transport, cross-docking operations
Managing the foreign trade unit, customs clearance, coordination with the customs service and related company departments
HR management: improving labour productivity; staff motivation, staff training, preparing presentations and running training seminars in the company
Business process automation: managing projects implementing digital and IT solutions, describing business processes, drafting technical specifications for the IT department, monitoring execution
Control functions
Building a controlling and monitoring system for logistics processes
Monitoring import and export deliveries. Supervising export development projects
Efficiency improvement functions
Optimising logistics business processes in line with the company's corporate strategy
Increasing service sales, increasing customer loyalty
Improving business planning and cross-functional coordination processes
Increasing company productivity, implementing Lean Production and SCM methods and approaches
Increasing the company's competitiveness by improving the quality of its services
Building collaborations
Business training experience
2022 — present — business trainer at the E&Y Academy of Business
2018 — 2022 — associate professor at the Higher School of Economics, Plekhanov Russian University of Economics, Faculty of Marketing and Further Business Education, Moscow Business School
Lecturer at training seminars of the Department of Entrepreneurship and Innovative Development
Presentations and publications
03.2024 — Speaker at the Next Generation Young Professionals Forum, organised by CILT Central Asia, Astana
07.2022 — speaker on the platform "Small Business, Department of Entrepreneurship and Innovative Development"
10.2021 — speaker at the SCM Congress "Realising Export Potential in Supply Chains"
09.2020 — speaker at the St. Petersburg Logistics Business Forum "Organising Logistics in Export Projects"
09.2020-11.2020 — speaker at the online conferences "Logistics for Small and Medium-Sized Business" and "Logistics in Start-up Projects" of the Department of Entrepreneurship and Innovative Development
05.2020 — speaker at the online conference "Cross-Functional Coordination in Supply Chains, Specifics of Foreign Trade", organised by the Moscow Exporter School
12.2020 — publication "Gemba as the 'Front Line' for the Manager" in the international scientific journal Management, No. 4 (56) 2020
09.2020 — publication "Transit Strategy" in Rossiyskaya Gazeta
07.2020 — 09.2020 — leader of the volunteer research crowdsourcing project "Building a Model of Analytical and Project Competencies" with the support of the Project Association;
04.2020 — publication "How to Choose a Delivery Service So That Customers Are Satisfied" in the journal Kommercheskiy Direktor
03.2020 — publication "The 'Green' Van" in the journal RBC+
03.2019 — publication "Unmanned Delivery" in the online media Retailer.ru
10.2018 — publication "How B2B Logistics Is Changing under the Influence of B2C" in the journal Logistika No. 10-18