The seminar can be held online on the official International Business Academy platform. On completion of the training you will be given a link to the recording, which will be available for one month.
*dates are subject to additional confirmation
excluding VAT
* VAT of 16% will be added to the invoice
Truly customer-focused service is not just memorised rules and controlled standards. Service with love is service based on the employee's psychological attitude, their loyalty to the company, their orientation towards people and the cultural foundation laid by the environment in which they grew up.
Whom we teach
Employees who interact with external and internal Customers.
What we teach
The training is aimed at developing professional skills of interaction with internal and external Customers, understanding and accepting corporate service standards, and building a recognisably high level of service — a brand.
