Managing strategic and operational efficiency. Integrated team workshop

Programme

Introduction. The effectiveness paradigm. Correct use of terms

• The goal — an ideal model of the future Result
• Productivity, economy and efficiency as operational tools
• Effectiveness and influence as tools of leadership and power

Systems management modelling

• Principles of modelling
• The activity cycle
• The management cycle
• Strategic modelling

Diagnostics and design

• Technologies and tools for diagnostic research and model development
• Analysing the external environment — strategic research
• Analysing internal resources and deficits (IRA)
• Risk analysis and adaptability management
• An integrated tool for diagnosing and designing results

Team training

• Diagnosing the current state and forming the strategic vision

The product of management activity — a decision made and implemented

• The PROGRESSOR™ decision-making technology

Team training

• Developing unique solutions using the technology's algorithm

Performance management — implementing the target structure

• Developing target programmes for strategic business units and the corporation as a whole
• The concept and technology of BSC / KPI — the Balanced Scorecard

Team training in groups

• Developing BSC models for training organisations

Interactive session:

• A BSC project for a selected real strategic business unit

Managing economy, efficiency and productivity

• Fundamentals of the process approach
• Classifying, describing and optimising business processes
• The full controlling system: merging strategic and process indicators

Team training in groups

• Selecting and modelling one of the key business processes chosen by the team, defining optimisation criteria

Updating the management model for the strategy and the tuned processes

• The place and role of the project management system. The project office
• Tuning budgeting to the strategy and business processes
• Organisational design of structures
• Adapting the incentive system to the strategy and operations
• Defining requirements for the training and development system

Interactive session

• Draft decisions on updating and tuning the management system

Conclusion

• Continuity and succession in updating the management model

Effectiveness, supported by optimal Economy, with constant Adaptation to changes in the environment and the organisation: a new ERA of life