The seminar can be held online on the official International Business Academy platform. On completion of the training you will be given a link to the recording, which will be available for one month.
*dates are subject to additional confirmation
excluding VAT
* VAT of 16% will be added to the invoice
The main aim of the training is to develop persuasion, influence and negotiation skills.
The training is intended for sales managers, customer service managers, contact centre staff and line managers.