Motivating leadership. Psychology of management

Programme

Motivating Leadership. The psychology of management

• The leader. What makes a manager a leader
• Leadership as an additional resource for developing the manager's potential. Functions of the manager and the leader
• Leadership potential. Assessing your leadership abilities
• The leader: personal qualities. Leadership skills
• Psychological types of leaders. Examples of the psychological types of strong leaders

The leader and their team

• What authority is based on. Sources of authority
• Establishing team working rules. Values and standards
• Techniques of group discussion and decision-making

Who are my subordinates?

• What psychological types of employees are there and how to handle them?
• Feedback — how to set it up properly so that the relationship between subordinates and manager is effective?
• How to work with an employee so that they feel capable of doing any job?

Workshop:

Motivation. Comparing motivation and incentives

• Current research: theory, statistics and company practice
• Financial motivation of employees — distributing incentives
• Non-financial motivation — the basis of achievement
• Three levels of motivation that must always exist in an effectively operating organisation
• Specifics: non-financial methods of motivation and incentives
• How does the company's corporate culture affect motivation?

Resolving conflict and difficult situations

• How to prevent conflict situations
• Steering a conflict in a constructive direction
• The algorithm of civilised criticism

Workshop: business game «The unmotivated employee». Cases from work situations. Practising targeted motivation in small groups. Role play «Boss, we have a problem», practice in dealing with monkeys

Interaction and cooperation: managing relationships, managing employee motivation

• Employees' basic communication needs. Communication and interpersonal interaction. Managing relationships
• Individual and targeted motivation. Techniques for growing «stars»
• What motivates more than money? Employees' modern motives

Influence

• The leader's influence tools. Methods of influencing a person
• Persuasion skills: rational influence
• Building argumentation. Methods of arguing your position
• Strengthening influence with NLP techniques
• Irrational influence skills: suggestion, contagion. The ability to lead and develop other people
• The difference between influencing a group and an individual
• Capturing the levels of managing people. Spheres of influence on people's behaviour, thinking, emotional state and value system

Protection from manipulation and resisting attempts to manipulate you

• Tools of psychological influence
• Methods of psychological defence and attack
• Psychological resilience, the ability to «take a hit» and psychological pressure
• Manipulative methods of defence and recognising the opponent's manipulation
• Effective behaviour in extreme communication situations. The subordinate with a difficult character: methods of interaction and correction

Charisma

• Charisma is an analysable set of personal traits
• Developing charisma, stages of formation and ways of strengthening the manager's charisma

Positive thinking and high vitality

• How to create the state of mind of an influential person
• Habits and the structure of our thinking. Neurophysiological state, ways to change your state at will
• Increasing the manager's stress resilience

Negotiations, presentations, public speaking

Rhetoric — mastery of the word

• Public speaking: managing the audience's attention
• Compositional structure of a speech
• NLP influence techniques

Workshop: business games «Negotiating with an employee», «Negotiating with an opponent», «Presenting an idea»

Summing up

• Assimilating the experience gained
• Recommendations for implementing changes in work