Emotional intelligence at the organisational level

If you want to develop and thrive in a rapidly changing world, learn to change yourself. Today being in charge means being able to collaborate and stay competitive. Going it alone in the world of technology is becoming difficult.

How good are you at building interpersonal communication and collaborating? Do emotions get in your way? Are your decisions often wrong, or do you take too long over them and with doubts? And how do others perceive you — does that matter to you?

This seminar brings together only the best practices, with the latest methods added, taking into account our knowledge of neuropsychology. That is why it will help you, through the perception of your inner world, gain a deep awareness of what is happening. It will give you an understanding of what it means to be whole and to remain calm about events when things do not go the way you would like.

As a result of the seminar the participant:

• — will learn to manage the emotional component of interaction, achieving the desired effect in management and leadership
• — will learn to understand emotional intelligence and the difference between IQ and EQ
• — will practise assertive behaviour skills
• — will learn the ability to build relationships with other people, taking into account differences in temperament
• — will be able to determine how the actions, emotions and words used in the management process affect the motives and emotions of others