Programme
Day 1
Algorithm for developing a reward system using the systems approach, TOC, BSC and PM
- Algorithm for developing a reward system using the methods: TOC — theory of constraints, BSC — the balanced scorecard, and PM — performance management
- The essence of the systems approach and TOC — management by constraints
- Principles of the systems approach to developing rewards. TOC recommendations for developing a KPI reward system
Designing the pay system in accordance with the systems approach
- Principles of designing the pay system
- The % ratio of fixed and variable parts, the % ratio of individual, unit and company components depending on the units' influence on achieving the company's financial goals
Workshop «Designing the pay system. Presentations and discussion»
Linking managers' rewards to the company's existing problems. Algorithm for identifying the root causes in the company that hinder goal achievement
- Building the current reality tree — a tool for identifying problems. Algorithm and principles of construction. Identifying the root cause of problems
- Examples of diagnostics and optimal solutions developed by Russian and foreign companies
- Examples of managers' goals and KPIs aimed at eliminating problems
Workshop «Identifying the root cause of problems using the „Current reality tree“ tool and developing solutions to eliminate them. The link to KPI-based rewards. Presentations. Discussion»
Developing the company's goal map and balanced KPIs based on the BSC methodology
- Developing the company's goal map using the BSC methodology: financial, customer, internal processes, staff development, and taking into account the root causes of problems identified with the current reality tree
- Developing the company's balanced scorecard (BSC): goals, KPIs, actions, responsible person
- Examples of a Russian company's goal map and balanced scorecard table
Workshop «Case: Analysis and discussion of a Russian company's goal map»
Day 2
Developing tables of goals and KPIs of unit heads for rewards. Coordinating goals between units
- Methods and rules for cascading goals from the top management level to the level of line managers and specialists
- Developing the unit's goal map. Example of a sales department goal map
- Coordinating (aligning) goals to improve interaction between units
- Developing tables of goals and balanced KPIs for managers' rewards
Workshop «Case: Cascading the company's goals to the managers' level and developing tables of balanced goals and KPIs for managers. Aligning goals»
Developing an effective KPI reward system using the systems approach, balanced KPIs and competencies. Russian and foreign experience
- Developing a reward system depending on performance (by KPIs) and competency level. American experience
- Example of calculating the performance and bonus size of a project office director by KPIs and competencies in a Russian company. The three components of reward: company goals, unit goals and competencies
- Performance review. Giving feedback
Workshop «Calculating the size of the reward by three components (company goals, unit goals and competencies). Presentations»
Increasing the effectiveness of the KPI reward system. Recommendations of TOC, WorldatWork, Hay Group and JPC-CED
- Principles of reward system effectiveness (based on research by WorldatWork and Hay Group)
- Accounting for the weak link under TOC. Increasing the company's profit by considering throughput and eliminating the weak link. What changes need to be made to the KPI reward system?
- The systems approach on the «pitfalls» of the indicators used. Negative consequences of using traditional indicators: cost, turnover, productivity, margin, etc.
- Recommendations on increasing reward system effectiveness from JPC-CED (the Japan Productivity Center)
Workshop «Identifying and eliminating KPIs that negatively affect your company's results»
Day 3
Goals, components and algorithm for developing wellbeing programmes
- The concept of Wellbeing. The Gallup definition
- Goals and results of creating a well-being programme for the company
- Main components of wellbeing: career, social, emotional, physical (health management)
- Algorithm for developing wellbeing programmes
Career wellbeing
- Definition of career wellbeing. Impact on energy, loyalty and health
- Measures to increase career wellbeing
- Examples in Russian companies
Social (relationship) wellbeing
- Factors affecting social wellbeing
- Measures to increase social wellbeing
- Recommendations on increasing social wellbeing
Financial wellbeing
- Factors affecting the level of financial wellbeing (salary level, fairness) and job satisfaction
- Measures that help increase financial wellbeing
- Recommendations on increasing financial wellbeing
- The «cafeteria package» and the «buffet» — as an example of increasing financial wellbeing and a factor in reducing staff turnover
Physical and emotional wellbeing through health and stress management
- How to maintain a high level of your own vital energy and support it in employees? An integrative approach
- A complete, balanced diet
- Lifestyle correction to increase energy and productivity
- A programme for working with stress. Tools and practical recommendations
- Proper sleep: rules and practical recommendations
- Which vitamin and mineral deficiencies lower vital energy? How to recover?
- How to help the body? Which forms of vitamins and minerals to choose? Which of them are well absorbed by the body?
- Example of a wellness marathon for employees at company A
- Case analysis. A head of sales and an HR director with symptoms of reduced energy and chronic fatigue. Diagnosis. Recommendations
Workshop «Developing a wellbeing programme for your company: career, social, emotional, health management»
Examples and evaluation of the effectiveness of wellbeing programmes
Workshop «Defining KPIs to evaluate your wellbeing programme»
Answers to questions
- Effectiveness KPIs of a Wellbeing programme
- Examples of wellbeing programmes in foreign and Russian companies: Deloitte, Schneider Electric CIS, Sberbank, etc.
- Examples of the results of wellbeing programmes
- 10 wellbeing programme trends for 2024
