Crisis HR management: activation. Results, efficiency, motivation

Programme

Today's realities: the changes needed

• Focusing on the changes needed
• Which anti-crisis measures to take first
• How to identify the problems of an enterprise going through a crisis
• How to change the motivation system to increase labour productivity
• What steps manufacturers and commercial companies take to overcome a downturn
• Using the scenario forecasting model to build several scenarios and calculate all the risks

Setting up an anti-crisis control system in management

• Main control parameters
• Control technologies at different stages of solving management tasks
• Which programmes and technologies allow a quick response to changing market conditions
• Control in the process of delegating authority

Changing motivation in a crisis period

• Taking a sober and objective look at the threats and opportunities in the current situation
• Stopping the panic, instilling faith in people, rallying the team
• Resolving the most pressing issues and conflicts
• Helping employees make the fullest use of all facets of their professional potential for the company's benefit during the crisis
• Redistributing tasks and responsibility among employees in line with the changed conditions

Team cohesion as the organisation's competitive advantage in retaining effective staff

• Methods of increasing cohesion as a way to improve results
• The manager's role in rallying the team
• Techniques for improving the psychological climate within the team

Successful communication: a powerful lever of staff management

• Motivating gatherings, meetings and huddles: how to lift team morale
• Constant feedback: feedback as a system for increasing employee motivation
• Managing the emotional state of the group and the employee
• What to do with saboteurs and despairing panickers

How to motivate employees in a crisis: the balance of financial and non-monetary incentives

• How to pay in a crisis: quick technologies for calculating motivating pay
• Which results to focus employees on
• What to reward in unstable times?
• Are bonuses needed, and how to calculate them?
• Operational non-monetary motivation methods for today

Does the company need KPIs in a crisis period

• KPIs in-house
• What key performance indicators give the company and managers
• Impact on business performance
• Impact on interaction between departments
• The link with motivation and effectiveness

Motivating and managing the sales department in a crisis

• The three typical mistakes managers make in motivating salespeople
• How to set a high target for salespeople so that they want to meet it?
• What must be considered in the strategy for managing the sales department in a crisis?

The experience of Russian companies: actions in a crisis

• Reviewing the «successful actions» implemented by other companies

Training methods

• Role plays matching real management situations. The games are based on cases from experience with more than 50 firms in St. Petersburg and Moscow
• Interactive games allowing participants to deeply experience the problems of managing motives and develop their own approach to them
• Group discussions and creating mini-projects on the training topic (in small, medium and large groups)
• Creative methods stimulating the development of new approaches and behaviour models