Viktor
Aleksandrovich
Yaroslavtsev

Professional interests

• Project manager at the consulting company Consulting "Social Quality Technical Regulation" LLP
• Formation and development of project management methodologies for implementing management system standards in quality, environment, energy, occupational safety and other areas
• Development, evaluation and selection of strategic initiatives for creating methodological and educational support for business; defining the parameters of the business environment context and forming a business development strategy; developing and implementing new methods and tools for managing strategic business development projects
• Expert in strategic management, operational management, business process optimisation, risk management, project management, lean production, strategic management and development of human resources based on the Balanced Scorecard (BSC) and business process re-engineering (BPR), business process modelling and management

Professional experience:

• 2006 – present — director and head of consulting and educational projects, Consulting "Social Quality Technical Regulation" LLP
• 2005 – 2006 — head of consulting projects on implementing modern international management system standards
• 2003 – 2004 — Director of Marketing and Strategic Planning, ESHEL Engineering and Construction Company LLP, Almaty, design and construction
• 1996 – 2003 — Director. Head of consulting projects in the fuel and energy sector, YARIK LLP, production and distribution of heat energy
• 2008 – present — Certified business consultant of the European Bank for Reconstruction and Development (EBRD Business Advisory Services)
• 2013 – present — Certified business consultant of the European Bank for Reconstruction and Development (EBRD Enterprise Growth Programme) since 2013
• 2012 – present — Certified practitioner "Energy Efficiency and Energy Saving Management" (TEPCO, JICA, Tokyo, Japan)
• 2011 – present — Certified practitioner "Production Management. Kaizen" (JICA, Japan)
• 2008 – present — Certified Lean Production practitioner (GTZ, Germany, 2010)
• 2008 – present — Certified energy auditor (KAZSEFF, 2008)
• 2004 – present — Certified manager "Project Management and Engineering" (AOTC, JICA, Japan, 2004)

Education:

• 2009 — Moscow Business School, mini MBA. Master of Business Administration
• 2005 — Central Asian University. Faculty of Economics, Economics and Finance
• 1999 — Academy of Innovation Management. Management, State and Municipal Administration
• 1982 — Alma-Ata Power Engineering Institute. Faculty of Heat Power Engineering, Industrial Heat Power Engineering

Professional training:

• Training for external auditors of management systems — ISO 9001:2015 and ISO 14001:2015 (ASTRAIA, Nitra, Slovakia) — 2016
• Training for external auditors of energy management systems (ASTRAIA, Nitra, Slovakia) — 2014
• Internship — "Kaizen Practice in the Automotive Industry", Pribor JSC (Vladimir, Russia) — 2013
• Internship — "Energy Efficiency and Energy Saving Management" (Tokyo Electric Power Company, Incorporated, JICA, Tokyo, Japan) — 2012
• Practical course "Saving Electrical and Thermal Energy" (Sumikin Management Co., LTD, Kashima, Japan) — 2012
• Internship — "Production Management. Kaizen" (Japan International Cooperation Agency, Pacific Resource Exchange Center, Osaka, Japan) — 2011
• Train-the-trainer "Strategic Management and Development of Human Resources Based on the Balanced Scorecard (BSC) and Business Process Re-engineering (BPR)" (Japan International Cooperation Agency, Kazakhstan-Japan Centre for Human Resource Management, Almaty) — 2011
• Train-the-trainer "Japanese Quality Management Experience: 5S and Kaizen" (Japan International Cooperation Agency, Kazakhstan-Japan Centre for Human Resource Management, Almaty) — 2010 — 2011
• Train-the-trainer "Kaizen / Lean Production" (programme of the German Society for Technical Cooperation (GTZ) jointly with the EBRD BAS programme (Business Advisory Services), Almaty) — 2010
• Seminar "Intelligent Knowledge Management Technologies. Fifth-Generation Management" (Plankion Coach, Almaty) — 2009
• Course "Energy Audit and Development of Energy Saving Projects" (KAZSEFF, Kazakhstan Sustainable Energy Fund, Almaty) — 2008
• Train-the-trainer — "Consulting Project Management" (Japan International Cooperation Agency, Japan; Kazakhstan-Japan Centre for Human Resource Management, Almaty) — 2007
• Internship — "Japanese Style of Small and Medium Business Management. Policies and Goals of SMEs" (Japan International Cooperation Agency, Pacific Resource Exchange Center, Osaka, Japan) — 2005
• Course "Company Management from a TQM Perspective" (Japan International Cooperation Agency, Japan; Kazakhstan-Japan Centre for Human Resource Management, Almaty) — 2004
• Course "Project Management and Engineering" (Association for Overseas Technical Scholarship (Japan) jointly with the Japan International Cooperation Agency and the Kazakhstan-Japan Centre for Human Resource Management, Almaty) — 2004
• Course "Change Management Methods" (Centre for Humanitarian Research, Almaty) — 2002

Practical experience

• Developing and implementing management systems: quality (QMS), environmental (EMS), energy (EnMS), occupational health and safety (OHSAS) and others in accordance with international standards, based on risk-based thinking, the process approach and modern management tools and methods
• Developing and implementing consulting and educational projects aimed at reducing costs and minimising losses — Kaizen, lean production, lean office, lean service
• Consulting on reorganising the organisational structure of enterprises to achieve strategic goals and objectives in human capital development based on BSC and BPR technology
• Over 30 consulting projects delivered in strategic management, implementation of modern management systems, process management and HR management
• More than 10 special programmes developed for training both managers and specialists in systematic management. The programmes have been delivered to more than 60 training groups in companies of various industries and sizes